Basket Queue plans leisure trips, group travel, and special-occasion getaways — real advisors, confirmed bookings stored in one document, and a contact who actually answers when your flight is cancelled en route.
Custom trips, group travel, and concierge booking by advisors who have been there.
Custom itineraries built around your interests, pace, and budget with backup options for common disruptions like weather delays and visa complications. We present itineraries with a per-day cost breakdown so you know what is and is not included before you confirm. Nothing is booked and charged without your written approval of the final plan.
Room blocks, rooming lists, manifests, and single-point billing for corporate retreats, family reunions, and incentive groups. We build a contingency into every group itinerary so a delayed participant or last-minute dietary restriction does not unravel the programme. Post-trip billing reconciliation is issued within five business days with supporting documentation.
Vetted operator selection with inclusions — excursions, gratuities, specialty dining — spelled out before deposit so the total cost is clear, not a marketing figure obscured by fine print. We compare similar itineraries across operators when relevant to your dates and budget. Shore excursion bookings are coordinated to avoid conflicts with ship departure times.
Rebooking assistance, hotel relocation, and vendor advocacy when disruptions occur during your trip. We maintain a real-time relationship with the suppliers in your itinerary so we can intervene on your behalf rather than advising you to call an airline queue. Documentation of disruption is provided for travel insurance claims.
A written sequence from first brief to handoff — the same rail on every job.
Dates, budget, interests, and travel history — no template proposal until we understand what matters to you.
Itemised quote with inclusions and exclusions explicit; nothing charged until you approve in writing.
Pre-departure briefing, in-trip support contact, and post-trip feedback that informs your next booking.
Flight cancelled in Lisbon — they rebooked before we finished dinner. Same hotel, new connection, zero panic.
Forty-person retreat with dietary lists and billing split exactly as finance asked. Every detail confirmed in advance.
Custom trips, group travel, and concierge booking by advisors who have been there.